Reference

Legal terms for your toko22 account

toko22 Legal sets out how we handle account access, payment records, cookies and requests about your personal data.

Account termsData and cookiesLocal-law access
toko22 Legal terms for your toko22 account
CONTACT THE TEAM

Three routes for Legal questions

A clear contact route helps when you need to understand a policy instead of guessing from a payment screen.

Account help path Use the help route connected to your account when you need a copy of…
Payment record check For DANA, OVO, GoPay or QRIS questions, send the payment receipt reference and the…
Access clarification If a policy message blocks access, tell us the device path and the wording…
DATA HANDLING

How we manage policy requests

Legal work is easier to follow when each request has a defined record and a clear owner.

Account data

We use your registered account details to confirm who is asking for a policy change or data copy. Phone verification is part of that check, and we avoid changing account records from an unverified request or an unrelated contact route.

Cookie choices

Cookies can support your sign-in path and remember settings needed for the account area. You can adjust browser cookie controls, although blocking some cookies may affect access to policy pages or the handoff from login to your account.

Payment records

A DANA, OVO, GoPay or QRIS reference helps us trace the payment event without treating the wallet name as proof of account ownership. Bank transfer and virtual account details are checked against the account record before we discuss them.

Security checks

We may ask you to confirm the registered phone number before discussing Legal data or changing account details. This reduces the chance that another person receives account records or alters the contact information attached to your access.

Retention requests

If you ask how long a record is kept, identify the account area and record type, such as a QRIS receipt or login detail. We explain the applicable retention reason and handle eligible correction or removal requests under local requirements.

Policy contact

Send a Legal request through the account help path and state whether you want access, correction, deletion or an explanation. We use your wording to route the request, while access remains subject to local law and account verification.

Answers about toko22 Legal

These Legal answers address the questions we expect you to ask before opening an account or sending a data request. They explain what to prepare, how policy access works and how payment records fit into a request. If your situation is specific, use the account help path with the registered phone number and the relevant receipt or access message.

toko22 Legal covers account access, phone verification, data use, cookies, payment records, retention, policy changes and contact routes. It also explains that access depends on local law, so you should read the applicable wording before opening an account or using the account area.

Yes. You can read the available Legal wording before completing the account path. If a term asks for account context, prepare the phone number you intend to register. Eligibility still depends on local law, and we do not present access as available in every location.

Use the account help path and ask for a data copy, stating the registered phone number and the account area involved. We may complete phone verification before discussing records. Payment references from DANA, OVO, GoPay, QRIS or bank transfer help us locate the correct record.

Send a correction request through account help and describe the field that is wrong, such as a phone detail or payment reference. We check the request against your account before making a change. If local rules limit the change, we explain the applicable Legal reason.

Cookies may support sign-in, account settings and the path to Legal pages. Your browser controls let you adjust cookie choices, but blocking required cookies can affect account access. The Legal wording explains the purpose of these cookies and how to raise a related request.

Retention depends on the record type, account administration needs, security checks and applicable local requirements. A request about a DANA receipt, QRIS reference, virtual account or bank transfer should include its date and account context so we can explain the relevant retention reason.

Contact account help with the exact message shown after login or phone verification. We will identify whether the issue concerns eligibility, account data or a payment record and explain the next step where local law permits. Do not send another person's account details with the request.